If your Infinix Smart 20 has become slow, freezes frequently, or starts experiencing software issues, performing a hard reset can help restore the device to its original factory condition. A factory reset removes all personal data, installed apps, settings, and files, giving your smartphone a fresh start.

Many users also choose to reset their phones before selling or giving them to someone else to ensure that personal data, photos, videos, passwords, and accounts remain secure.
This guide explains two simple methods to hard reset the Infinix Smart 20: using the phone’s settings menu and using recovery mode.
Important Warning Before Resetting
Before performing a factory reset, make sure you back up all important data stored on your device, including:
- Contacts
- Photos and videos
- WhatsApp chats
- Documents and files
- Installed applications
- Passwords and account information
Once the reset process is completed, all data stored on the phone will be permanently erased and cannot be recovered without a backup.
It is also recommended to keep the battery charged to at least 40% before starting the reset process.
Why You May Need to Reset Your Infinix Smart 20
A factory reset can help solve several common issues, including:
- Slow system performance
- Frequent app crashes
- Device freezing or lagging
- Software errors after updates
- Unwanted apps or malware
- Boot problems
- Preparing the phone for resale
Method 1: Factory Reset Infinix Smart 20 Using Settings
This method is recommended if your device is working properly and you can access the settings menu.
Step 1: Turn On Your Phone
Power on your Infinix Smart 20 and unlock the device.
Step 2: Open Settings
Open the Settings application from the app drawer or home screen.
Step 3: Select System
Scroll down and tap on System.
Step 4: Open Backup & Reset
Select Backup & Reset. Depending on your software version, you may find this option under Advanced or Reset Options.
Step 5: Open Reset Options
Tap Reset Options.
Step 6: Choose Erase All Data
Select Erase All Data or Factory Reset.
Step 7: Confirm the Reset
A confirmation message will appear explaining that all data will be deleted. Tap Reset Phone to continue.
The phone will restart automatically and begin restoring the original factory settings. This process may take several minutes.
After completion, the device will start as if it were brand new.
Method 2: Hard Reset Infinix Smart 20 Using Recovery Mode
If your phone is frozen, stuck on the startup screen, or you cannot access the settings menu, recovery mode provides an alternative solution.
Ensure that the battery level is above 40%.
Step 1: Turn Off the Device
Completely power off the smartphone.
If the screen is unresponsive, press and hold the Power button for approximately 20 seconds until the phone turns off.
Step 2: Enter Recovery Mode
Press and hold the Volume Down + Power buttons simultaneously.
Release the buttons once the recovery screen appears.
Some software versions may require the Volume Up + Power combination.
Step 3: Select Recovery Mode
Use the volume buttons to navigate through the menu and the Power button to confirm your selection.
Choose Recovery Mode.
Step 4: Select Clear Data
Navigate to Clear Data or Wipe Data/Factory Reset.
Step 5: Confirm Data Wipe
Select Clear All Data or Wipe All Data and confirm the action.
The device will erase all stored user data.
Step 6: Reboot the Device
After the reset process finishes, select Reboot System.
The phone will restart and optimize system applications. The first boot may take several minutes.
You have now successfully reset your Infinix Smart 20.
What Happens After a Factory Reset?
After the reset process is complete:
- Personal files are deleted.
- Installed applications are removed.
- Accounts are removed from the device.
- Settings return to factory defaults.
- Software issues may be resolved.
- The device becomes ready for a new owner.
You will need to set up the phone again by selecting your language, connecting to Wi-Fi, and signing in to your accounts.
Tips Before Resetting Your Device
- Back up important files to cloud storage.
- Sync contacts with your Google account.
- Save WhatsApp chats before resetting.
- Remove accounts before selling the device.
- Ensure sufficient battery charge.
Taking these precautions can help avoid data loss.
Final Thoughts
Performing a hard reset or factory reset on the Infinix Smart 20 is an effective solution for fixing software issues, improving performance, and preparing the device for a new owner. Whether you choose the settings menu or recovery mode, the process is simple and easy to follow.
Always remember to back up your important data before beginning the reset process. By following this guide, you can safely restore your Infinix Smart 20 and enjoy a smoother smartphone experience.
Frequently Asked Questions
Will a factory reset remove everything?
Yes. A factory reset removes all personal files, applications, settings, and accounts stored on the device.
Can a factory reset improve performance?
Yes. Resetting the phone can fix software problems and improve overall performance.
How long does the reset process take?
Most factory resets take between 5 and 15 minutes.
Can I recover my data after a reset?
No. Data recovery is usually impossible unless you created a backup before performing the reset.
What if recovery mode does not appear?
Try using the Volume Up + Power button combination and make sure the phone is completely powered off.
Read More:
How to Hard Reset or Factory Reset Infinix Hot 9 Phone?
How to Hard Reset or Factory Reset Infinix Hot 9 Pro Phone?
How to Hard Reset or Factory Reset Infinix Hot 10 Play Phone?
Note: Product details, pricing, and availability may change over time. While we try to keep information accurate, please verify details from the official website before purchasing. Some content may be assisted by AI tools like ChatGPT, and some articles may contain affiliate links that may earn us a small commission at no extra cost to you. Reviews, opinions, and feature highlights are based on official specifications and publicly available information at the time of writing.
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